Frequently Asked questions

What is Digital Government?

Digital government means digitalizing government using Information and Communications Technology (ICT) to improve the efficiency and effectiveness of public sector operation and service delivery; or alternatively, the use of ICT by governments to transform relations with citizens, businesses, and within government. This allows citizens to access and share information conveniently with all levels of government including local level, provincial, national and international. 

What is Shared Services?

Shared Service reduce service duplication within government departments by integrating service functions into a single department. With centralization of functions, all services become standardized without regard for the differing needs of government departments. The shared services model, on the other hand, is tailored to address business unit requirements in a single structure.

What is egavman cloud?

e-Gavman cloud is a secure and compliant Platform as a Service (PaaS). It helps government agencies to deliver the services the public deserves in a faster, more user-centred way.  The e-Gavman cloud allows your development team to focus on products that serve your agency’s mission, without needing to manage the underlying server infrastructure.

What is Infrastructure as a Service (IaaS)?

Infrastructure as a service (IaaS) is a type of cloud computing service that offers essential compute, storage, and networking resources on demand, on a pay-as-you-go basis. IaaS is one of the four types of cloud services, along with software as a service ( SaaS), platform as a service ( PaaS), and  serverless.

Migrating your organization’s infrastructure to an IaaS solution helps you reduce maintenance of on-premises data centers, save money on hardware costs, and gain real-time business insights. IaaS solutions give you the flexibility to scale your IT resources up and down with demand. They also help you quickly provision new applications and increase the reliability of your underlying infrastructure.

IaaS lets you bypass the cost and complexity of buying and managing physical servers and datacenter infrastructure. Each resource is offered as a separate service component, and you only pay for a particular resource for as long as you need it. A  cloud computing service provider like  Azure manages the infrastructure, while you purchase, install, configure, and manage your own software—including operating systems, middleware, and applications.


What is Software as a Service (SaaS)?

Software as a service (SaaS) is a software distribution model in which a cloud provider hosts applications and makes them available to end users over the internet. In this model, an independent software vendor (ISV) may contract a third-party cloud provider to host the application. Or, with larger companies, such as Microsoft, the cloud provider might also be the software vendor.

What is Digital Delivery?

Digital delivery, in a nutshell, means to deliver services and products digitally. This has several implications for the organization. t is no longer necessary to have an entirely physical infrastructure. The organization can be much more fluid. The organization can operate around the globe without needing to worry about physical location. Digital delivery changes what it means to be an  employee, as well as a customer, of the organization.